Privacy & Cookies Policy

Wonderland Words recognises that privacy and security when dealing over the internet is a major concern, and we have written the following policy to ensure that we protect your information as best as we can.

We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We would only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. Please contact Wonderland Words at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

Consent

Your use of the Website, and any disclosure of personal information via the Website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Information about you

When you purchase products through Wonderland Words we ask for information such as your name, e-mail address, postal address, and contact details. We then keep a record of this information.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with our website or any good purchased.

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us via email at abby@wonderlandwords.co.uk

How we use your personal data

All the information we collect via the Website or through correspondence (including but not limited to craft events, markets or carnivals, etc) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

  1. Creating and supplying your with the products you order.
  2. Planning and managing Wonderland Words business activities, including analysis of customers’ shopping habits, success of advertisements and push notifications and product and style preferences of our customers.
  3. Technical administration of our website.
  4. Research.
  5. Letting you know about offers and news from Wonderland Words.

 

These are the circumstances in which we may share some of your data with others:

  1. In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
  2. If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.

Data over the internet

The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. We will strive to protect your information should it need to be used in this way.

How we protect information

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Only employees who need the information to perform a specific job are granted access to personally identifiable information.

How you can help us protect your information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others.

We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

How to unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted please email abby@wonderlandwords.co.uk.

Changes to privacy policy

We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the website.

 

Cookie Policy

By visiting and using wonderlandwords.co.uk with your browser settings adjusted to allow cookies, you are consenting to Wonderland Words using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.

Our cookie policy:

Please note: to make full use of wonderlandwords.co.uk and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies.

  • wonderlandwords.co.uk uses cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can’t harm your computer.
  • The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.

The list below details the cookies that Wonderland Words use and the purpose for this:

  • wonderlandwords.co.uk – We use cookies to allow us to store your preferences, anything that you place in your basket on the site. These cookies are only used for this purpose and never sold on or passed to a third party.
  • Google Analytics (including Universal Analytics and Google Analytics for Display Advertisers) – Google Analytics collect cookies to provide us with information on how customers use our website. We use this information to enhance our website’s compatibility, our customer service and advertising. This information is anonymous and never shared
  • Social Media Plugins – Sites such as Facebook use cookies in order to allow the discussion and sharing of products across social media.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier may be used. An anonymous identifier is a random string of characters used for the same purposes as a cookie.

Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

Types of cookie:

Session (or Transient) Cookies – Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

Persistent (or Permanent) Cookies – Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how well the website works and where it can be improved.

Flash Cookies (or Locally Shared Objects) – You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies. Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.

Sharing with social networks

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

https://www.facebook.com/about/privacy/

http://twitter.com/privacy

http://www.google.com/intl/en-GB/policies/privacy/

Managing cookies:

If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.